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Your Travel Assurance Fund Contributions - Consumer Protection BC

Your Travel Assurance Fund Contributions

The Travel Assurance Fund is a possible source of compensation for consumers if they didn’t get the travel services they bought. This can be due to the fault of a 3rd party (perhaps the airline went bankrupt) or a contributor to the fund (a licensed travel agent or wholesaler).  It is a fund of last resort and to be eligible, consumers must have booked with a licensed BC agent or wholesaler.

All licensed travel agencies, wholesalers and accommodation providers must make payments to the Fund.

Read the Business Practices and Consumer Protection Act, Part 8.
Read the Travel Industry Regulation, Part 3.

File a claim against the Travel Assurance Fund (for licensed agents & wholesalers).
Understand the claim process for consumers.