Our reconsideration process
By law, if you disagree with one of our determinations (a formal decision or action), you have the right to request a reconsideration (an appeal). A request for reconsideration may be made for any decision, order or ruling that relates to:
- A compensation fund
- A licensing decision
- A compliance order
- A Direct Sales Prohibition Order
- A notice imposing an administrative penalty
There is a two-step process for a reconsideration: the decision to hear the reconsideration and the actual reconsideration of the original decision. When we agree to reconsider a decision, we may confirm (no changes), vary (change elements) or cancel the original decision.